Eos system overview (high level functionality summary)
Product & Pre Sales:
- Contract management system
- Inventory management
- Dynamic & traditional packaging
- Flexible mark-ups database
- Tactical price management
- Comprehensive commission structures
- Integrated Content Management System (CMS)
Sales:
- Flexible pricing models
- Integrated Customer Relationship Management (CRM)
- Unique Intelligent Itinerary Builder (IIB)
- Client wishlist facility with integrated IIB
- Seamless integration of 3rd party products
- Dynamic pricing calendar
- Availability & Special Offers database
- Multiple distribution channels
- APIs for full online booking capability
- Payment processing
Post Sales:
- Customisable workflow, queues and booking management
- Customisable client documentation
- Statistical dashboards
- Automated supplier reporting
- Automated ticketing and client document production
- Emergency incident management & reporting
- Comprehensive real-time reporting
System-wide:
- Modular, browser based system with intuitive GUI design
- Supports multi-currency & multi-language
- Inbuilt safety nets & controls
- Comprehensive user access & authority management
- Fully scalable, 'Platform-as-a-Service' hosting
Accounting:
- Credit control
- Liability reconciliation
- BSP reconciliation & reporting
Eos clients are assured of the highest levels of attention and support from the AWP team. System implementation naturally includes full user training (customised where required), ongoing support and advice, and access to online user documentation including context-sensitive help text. Data conversion requirements can also be addressed along with interfaces into 3rd party software packages as required.